At yalladiamond.com (SMC Pvt Ltd), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

1. Information We Collect

Personal Data

When you place an order, create an account, or contact us, we may collect personally identifiable information such as:

• Full name
• Email address
• Phone number (Easypaisa / JazzCash / WhatsApp)
• Player ID / In-game username (for top‑ups)
• Billing and payment details (processed securely via third‑party gateways)

Usage Data

We automatically collect certain information when you visit our site, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring URLs
• Device and operating system

2. How We Use Your Information

We use your data to:

• Process and deliver your top‑up orders instantly
• Communicate with you about your orders and support queries
• Send promotional offers and updates (only with your consent)
• Improve our website, products, and customer service
• Prevent fraud and ensure the security of transactions

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

• Payment Processors: Easypaisa, JazzCash, Mastercard, and other gateways to complete transactions.
• Service Providers: Hosting, email delivery, and analytics partners who assist us in operating our platform.
• Legal Authorities: If required by law or to protect our rights and safety.

4. Data Security

We implement industry‑standard security measures, including SSL encryption, firewalls, and secure data storage, to protect your information. However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings in your browser. Disabling cookies may affect some functionality.

6. Third‑Party Links

Our website may contain links to third‑party sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing any personal data.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will delete it.

8. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent for marketing communications
• Request a copy of the data we hold about you
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at support@yalladiamond.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• Email: support@yalladiamond.com
• Phone: 0345-8007118
• Address: Permit Road opposite Dr. Arshad Malik hospital, post office Jalal pur pir Wala, Multan, Punjab, Pakistan